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By Nicola Cairncross

Confrontation – When Business Goes Wrong

In today’s podcast, Nicola and Judith talk about confrontation. When business goes wrong or the goalposts move or you feel you’ve been misunderstood, what’s the best way to resolve matters? How to handle disputes without fear or upset or accusation or finger-pointing!

Learn how to explain how you feel and why it’s best not to do this via email or text or any other written means which serves often only to compound the original misunderstandings as people can feel shocked and/or attacked and that they must attack back by way of defense.

Listen To / Download The Full Episode Here

By Nicola Cairncross


If I could put your business in front of a minimum of 20,000 - 30,000 new targeted prospects per month and turn some of those into qualified leads, could YOU turn some of them into new business?  If so, how much would your business make in extra profits this year?  

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